Frequently Asked Questions

Everything you need to know about your Micro Kickboard order.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy for scooters and accessories?

We offer a 30-day return policy on all unused products in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the item is defective.

Do Micro Kickboard products come with a warranty?

Yes, all our scooters come with a 2-year manufacturer's warranty that covers defects in materials and workmanship.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, orders are processed quickly. You can cancel or modify your order within 1 hour of placement by contacting our customer service team.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payments via PayPal, Apple Pay, and Google Pay.

How do I know which scooter size is right for my child?

We provide a detailed sizing guide on each product page based on height and weight recommendations to ensure a safe and comfortable riding experience.